Was having trouble importing WMV files into Premiere Pro CS6 and discovered that KB2803821 update was causing the problems. Then I discovered that I could not make NEW FILES. There was noway that I was able to uninstall the update because it would not show up in the installed window although it had installed correctly. I was forced to roll back to 7-11-13 and then hide the update. So far I am now able to import into Premiere and I also have as a bonus the New Folder option back. My concern is that removing KB2893821 may not have been the problem as far as the New Folder problem goes.
My question is: Has anyone else had the New Folder problem and solved it in another way. Could I be missing the boat thinking the problem was in that and not in another update? Seems that more and more updates are creating more problems than they solve.
Thank you.