I cannot open a live connection to my Outlook 2007 email in Windows 7. I receive the following message: "Cannot open your default email folders. Outlook is using an old copy of your Online Folder (.ost). Exit Outlook, delete the .ost file, and restart Outlook. A new file will be automatically created the next time you initiate a send/receive"ginhe11
Could someone please provide me with step by step directions on how to accomplish this? Should the Cached Exchange Mode be on or off (Tools, Account Settings, Email Tab, double click on Microsoft Exchange).
Thank you,
Jason