We are looking for a tool that can not only report issues on the PCs but also be flexible enough for us to provide custom solutions to various issues that occur on the PCs.
i.e. Scan PCs for event xxx and apply fix zzz
or monitor service xxx and auto start it if it fails.
Right now, I'm in the process of scripting the issues but surely there has to be a tool already made? With over 10,000 desktops, we need to be more pre-active to reduce customer frustrations.
Thanks!