Hello,
A user in my company is having an unusual issue. Every time he browses a network folder for pictures through Windows Explorer with the Large Icon thumbnail option selected, he gets a blue screen of death. If he browses with the List view option selected his laptop works fine. His laptop is running Windows 7 Pro SP1 x86. The BSOD error message is the following:
Bug Check String: RDR_FILE_SYSTEM
Bug Check Code: 0x00000027
Parameter1: 0xbaad0073
Parameter2: 0xadf0b394
Parameter3: 0xadf0af70
Parameter4: 0x8de4aede
Caused By Driver: rdbss.sys
Caused By Address: rdbss.sys+1cede
Crash Address: ntoskrnl.exe+debfc
Stack Address1: rdbss.sys+d239
Stack Address2: rdbss.sys+308c
Stack Address3: rdbss.sys+192c9
I have updated the video driver and network drivers on the laptop but the issue still persists.
Please any help is appreciated.
Thanks!