When the user tries to login into their laptop whether cabled into our domain network or not, they receive a message "there are currently no logon servers available to service this request". but if cabled into the network and they wait 5 minutes, they are able to sign in without issue but it takes 2 to 3 minutes to load the page. I signed into the laptop with my domain admin account and received the same message as the user, but when we tried cabled in (5 minutes later), i was able to sign in without issue. The troubleshooting steps:
1. Updated the network driver today (still receiving same result)
2. Re-added the computer to the domain today (still receiving same result)
3. the event viewer is showing the 5719 NETLOGON message and also 1129 (but the user has been receiving this for a number of months)
4. The only thing we haven't tried is creating a new user profile but the only reason I don't see that working is because if its happening with my domain admin account it can't be a profile issue.
Any ideas of what could be causing this and is there a fix for it? I do see there is a hotfix but wasn't sure if we should run it or not.