I have a 32 bits machine with Windows 7 Enterprise SP1.
Whenever I try to open a link from an application (e.g. Outlook, MS Word) the browser crashes, and I see events 1000 and 1001 in the event log.
I am attaching event log details at the end.
If I change the default browser to Firefox, then it's Firefox that crashes, so this problem does not really seem to be related to the browser.
I can otherwise use the browser normally, it's just opening a link from an application that causes this problem.
Any idea what might be causing this?
Thanks,
Paolo
Log Name: Application
Source: Application Error
Date: 8/28/2013 4:37:51 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: iexplore.exe, version: 10.0.9200.16660, time stamp: 0x51f1c5f3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x022508f1
Faulting process id: 0x10bc
Faulting application start time: 0x01cea3fc2c677dcd
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: unknown
Report Id: 6a7599c0-0fef-11e3-9907-18a905ee5ef0
Log Name: Application
Source: Windows Error Reporting
Date: 8/28/2013 4:38:02 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Description:
Fault bucket 3810030746, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: iexplore.exe
P2: 10.0.9200.16660
P3: 51f1c5f3
P4: StackHash_ec32
P5: 0.0.0.0
P6: 00000000
P7: 033208f1
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\xyz\AppData\Local\Temp\WERE19.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\xyz\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_702663a8a5ccdd7e399aad29d39d66cf634ee5_16df3825
Analysis symbol:
Rechecking for solution: 0
Report Id: 6a765d11-0fef-11e3-9907-18a905ee5ef0
Report Status: 0
Paolo Tedesco - http://cern.ch/idm