I have a question that I hope someone can help me out dearly. I had virus trouble on a laptop. It had several trojans on it, and to make a long story short the only way to get rid of it doing some research was to format the hard drive and reinstall windows. Now, I did the first part in formating the drive. I started up the laptop so i could place the installation CD in the DVD drive. And on the black screen that says "Windows loading files" it will just stay there and do nothing!!!!! What can I do to get this resolved???!!!! Someone, please help me!!!! Let me know something asap!.
Thank you,
Dave