I am a system technician using this software on behalf of the Indiana Toll Road and we have already purchased several hundred licenses of Real VNC as well as Windows XP and Windows 7 as we use this software frequently to remote into various lanes and workstations
located at several networked plazas over a 153 mile distance.
I am currently testing this software with a Windows 7 PC and I am experiencing some issues with connectivity that is associated with logging off and/or switching users on this machine as we use an auto-login feature that requires the user to hold the shift key down during the log off interval to log in under a different user. I have noticed this as being a major issue for a lot of users with the Windows 7 platform from the RealVNC website and I understand that after logging off you are able to regain a connection. However, when using the auto-login feature, I am not able to hold the shift key down for that session because my connection has been lost and consequently not able to login as an administrator or any other user other than the auto-login user through this remote service. Currently, we have Windows XP deployed on all of our computers. We are looking to upgrade our network to Windows 7 using the Real VNC software as Windows XP will no longer be maintained under Microsoft service agreement in the coming months. Is there a way this issue can be addressed from either your software side of this issue... Microsoft and/or Real VNC? Deploying different software for this purpose would be rather cumbersome and not cost effective. So hopefully an update patch from either side would be even more appreciated. Any thoughts would be very appreciated.
Thanks