Quantcast
Viewing all articles
Browse latest Browse all 11372

Remote App - Because of a protocol error this session will be disconnected

Hello,

We have an environment where we connect to our server in a different network location to access our ERP system. On this server, we have a RemoteApp configured, so the connection is transparent to the user. We connect to this different network location through a VPN tunnel (in this VPN tunnel, we already have a compression configured). So the Microsoft RDP do not compress the connection, I have configured the server with the recommended settings. When I open just one instance of the software, it works perfectly. The problem happens when I open more than one instance of the software or let's say a software Help (F1). Two screens show as opened and when I try to navigate from one to another, it gives me the error. Below you can find an image that illustrates what I am calling two instances of a software. I have created a simple WordPad Remote Application to check whenever the problem was directly involved with my ERP RemoteApp or any of them. With the WordPad application, the problem also occurs.

--

http://social.technet.microsoft.com/Forums/getfile/502716

--

I have tried several different configurations (but the ones that should work are listed below) and also tried to check the Event Viewer. Unfortunately, none work.

The following steps were used to disable encryption on Windows virtual desktops

Registry keys:

• Set HKLM\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\MinEncryptionLevel to 1.

• Create HKLM\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\SecurityLayer as a DWORD value and set it to 0.

 

Disabling Compression and changing Authentication Level:

Step 1. Open the RDP connection (.rdp) file in Notepad.

Step 2. Change the line compression:i:1 to compression:i:0.

Step 2. Create a new line with authentication level:i:0.

Step 3. Save the file.

Thank you,

Pedro Pagliosa






Viewing all articles
Browse latest Browse all 11372

Trending Articles