Our office has a Dell 2155cn printer. We run Windows 7 Professional and Microsoft Office Home and Business 2013. Four of our network computers have no problems printing. One of the laptops (Dell Latitude E5530) can print, but cannot print in color. When the print dialog box opens, the option to change "Output Color" from "Black" to "Color (Auto)" is grey and we cannot change it. We need to print in color. The problem exists in every program (Office, Adobe, Chrome, etc.).
Please help. Thanks.