I followed the suggestions from the help support of the following:
Have you run the Windows Update troubleshooter?
If it doesn't help, do the following steps.
Click Start and type regedit and press the Enter button.
Navigate to HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate
Delete all values with this 0x80070057.
Reboot the computer and verify that the problem has been resolved.
In doing that I could not locate the "WindowsUpdate" file/folder. What do I need to do now?