Hello all!
I am in deep need of advice.
My WD Green 1.5 TB hard drive crashed, i couldn't get windows 7 to load no matter what. So i brought my PC to a Computer repair shop in the next town over. They charged me for a new hard drive (supposedly a WD Black 2 TB even though it only says 1.5 in the properties window of my computer... hmmm) they allegedly cloned my old drive and installed it on my new one. Never said a word about any issues. When i got home i booted it up, and then about 15 minutes later i start getting messages my PC is NOT running genuine Windows. So i called them back and told the PC repair techs this, they told me to bring it in, which i did like 5 more times over the next week.
Finally they tried to blame their failure on the Game mods i installed which is total Bull$#!T but whatever. So i had to go on the genuine Windows website and pay $110 (on top of the $560 the PC repair shop charged me) for a new Windows 7 installation disc and new product key. I had to install a fresh copy of windows and lost ALL my 60 games, programs, mods and all the other great things i had running which made using my PC a thing of joy. I accepted my loss and slowly but surely re-installed everything, and used my old drive to copy and paste many items to semi-restore my computer to it's former glory. Now i really wanna use the full backup i made before i re-installed my new Windows 7 with the new product key. I used a 1-TB My Passport portable hard drive and made a full backup of ALL my files and system just the way i wanted everything, but this was still when my old Windows 7 was showing up as "Non-Genuine"...
My question is: If i restore my computer using the My Passport files and system image, will it bring my PC back to having a
non genuine copy of Windows 7?
Right now i have genuine Windows installed on the WD Black hard drive with full updates and the works... I called MS spoke to someone in Malaysia who stated i wont lose my new copy of Windows but i dont really believe her as i think she just wanted to get me off the phone and not really research the problem, she also stated she would send me a link on how to report the PC repair shop for possibly having stolen my old product key when they supposedly cloned my old drive but she never sent the link...
Any thoughts or advice? I would be grateful for any advice from a professional.