Hi there
We have deployed thousands of Windows 7 SP1 client machines via SCCM 2012.
The hard disks on these machines are encrypted using a third party software encryption product.
We are having random instances of seemingly healthy machines - some of which may have been deployed as recently as two weeks ago, some six months ago - booting into System Recovery mode.
These machines are as I mentioned encrypted and it is quicker to rebuild rather than decrypt (this can take up to 4 or 5 hours depending on disk size).
However this is becoming too much of a problem and I now need to diagnose what is causing these machines to boot into System Recovery.
My thinking is that there must be some logging, however obscure, which can help explain why System Recovery was invoked. I have looked for information of that sort but haven't found anything useful.
I wondered if the software encryption product could be to blame but as I say we have thousands of Windows 7 machines and they all have the same encryption product installed and perhaps only a dozen per week are affected.
I'll be surprised if there is no way to trace why a regular number of seemingly healthy machines randomly boot into System Recovery mode.
Best regards
John