Hi everyone,
My HP dv6 laptop started experiencing "matrix-like" blue screen errors over the past 3 weeks-the screen gets pixelated then flashes blue/green/grey lines before a blue screen comes up. Every so often I see some type of video card error and I've already updated my video card drivers to no avail. Here is the latest post-blue screen message and dmp file:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800341F010
BCP2: FFFFF88002C258C8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
dmp file (https://onedrive.live.com/redir?resid=2829FE00A2058355%21127)
C:\...\WER-269522-0.sysdata.xml (no longer available)
any help would be appreciated. Thanks!