Hello!
We have a number of network printers within our department. These printers are connected to ports on a switch and are assinged static IPs. These printers are being added on many computers running Windows 7.
Every now and then some of the users report that the printers they are using have gone offline; however, the printers are not offline. The users just can't print.
We've ping'ed the IP of one printer, and we received many time outs.
Example Ping Stat:
Packets: Sent = 16, Received = 14, Lost = 2 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 10ms, Average = 2ms
We've connected a laptop to the same port the printer was plugged into, and the ping reply was fine with no time outs.
Any resolutions?
Thanks in advance.
Devandroid®