Occurs randomly when laptop goes into sleep mode whether by timing out, upon shutting the lid or if I manually put the computer into sleep mode. Don't recall any new hardware or software changes lately. Been researching and trying tons of things and nothing fixes it. Also, it does not seem to be the USB mouse, as I've already uninstalled and removed it and it still occurred.
Have tried using windbg tool but can't seem to figure it out or get anywhere with it. I know that this appears to be a driver issue, but I've been through everyone and they ALL say up to date. So if needing to repair and reinstall, please provide me with help on doing so. Thanks in advance.
This is what appears upon restart:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8007FABA10
BCP3: FFFFF80004E23748
BCP4: FFFFFA800D502410
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052913-41511-01.dmp
C:\Users\Chim\AppData\Local\Temp\WER-144129-0.sysdata.xml