We regularly print contact sheets by selecting a group of images, right-clicking and using the print wizard, but recently this has been causing Windows Explorer to crash. As many people use the laptop in question I can't be sure what recent updates have occurred that might have caused this.
The error message was as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: igdumd64.dll
Fault Module Version: 8.15.10.2639
Fault Module Timestamp: 4f29a5e5
Exception Code: c0000005
Exception Offset: 000000000030e0b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2cb3
Additional Information 2: 2cb33ab34750f572f12cbb253b809871
Additional Information 3: f019
Additional Information 4: f0199394a0f8932c6d2ba19d00fe529d
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