I recently began experiencing blue screens on my laptop computer after I tried to upgrade to Windows 8.1, unsuccessfully at first. Truncating the issues occurring, I had to do a system restore, refresh, and another system restore, and eventually upgraded to 8.1. After the first restore, I incurred blue screens when I tried to use a dial-up USB modem to log on to the Internet. It took over 3 months to identify the source. As it turned out, the culprit was my Internet Security Provider which had been upgraded to the 2014 version from the 2013 version. 4 other drivers were being blamed as the culprit. Eventually, the Internet security provider took remote access on my computer and corrected their issue - which took over 2 hours, corrections to regedit, DOS, and reinstallation.
That being said, before I knew this, my Windows 7 desktop computer(dial up modem - internal) was upgraded from 2013 version to 2014 (Trend Micro). I think I got a minidump about that time. Windows 7 does not announce the blue screen event the same way Windows 8 or 8.1 does. I again experienced another blue screen day before yesterday, and a minidump file was created and a temp file. Sometimes my desktop has frozen without creating a miniedump file, so I need to restart. I again suspect the culprit might be the Internet Security provider.
I have a link but am not being allowed to submit it until my account can be verified for some reason.
I am hoping I did the upload correctly and that you might be able to identify the source of my Windows 7 blue screen. This is the first time I have ever used Sky Drive (now One Drive). I haven't yet been able to figure out how to read the files myself.
Thank you.