Operating System: Windows 7 Home Premium 64bit SP1
Hard Drive Partitions:
1) C: (96.15 GB) - Healthy (Boot, Page File, Active, Crash Dump, Primary Partition) - this is the partition on which I have installed the system and marked as active.
2) D: (200.84 GB) - Healthy (Primary Partition)
3) System Reserved (F:) (1.00 GB) - Healthy (System, Primary Partition)
And 101 MB Unallocated; this partition is not shown in the Disk Management Panel.
Symptoms:
I had re-installed the system with the Bootable CD. It had been fast until it was infected with a virus caused by a software. I have scanned my system with Malwarebytes, Spybot, ComboFix, AdwCleaner, HijackThis, OLT, et cetera and cleaned all the
detected objects, but the system is still slow.
I have also installed all the required updates and updated all the drivers.
It takes a long time to open an application; and sometimes it is not responding. When I open Microsoft Internet Explorer, the IE Window pops up but is not responding and closes automatically.
I can use only another Internet browser, but it is also very slow. When I open a web page in this browser, the web page is fast at the beginning but will stop for a long time when I drag down the page and other tabs in the same window will become
blank. It will become normal again after about 5 to 10 minutes.
The system can starts up and shuts down normally.
There is one thing that I have noticed: It is shown under the Processes of Windows Task Manager two processes: csrss.exe (Memory - 6276K) and winlogon.exe (Memory - 1412 K), which show no user name and no description. Their CPU usage is usually
below 10. I have used Process Explorer to trace their location, but to no avail. I can not terminate or do anything to them either.
I have scanned the whole system including all files with numerous antivirus, antispy, antitrojan software but they did not detect any threats; but my system is still very slow.
Is my system still infected with the virus? What is the cause of the issue? How can I fix this issue?
Thank you in advance for any help.
The reports are here: https://skydrive.live.com/redir?resid=5DD25902DC5E8F41%21179