A replacement 4Tb Seagate HDD (previously 1.5 Tb) in slot E (SATA port2 ) is not being recognised by Windows 7 (x64). The disk is shown during boot as Port = 2, Drive Model = ST4000DM000-1F21, Serial# = S3001G2H, Size = 1678.0Gb, Type/Status(Vol ID) = Non-RAID Disk. So the disk is recognised by BIOS if not with full capacity.
However if you go on to ask BIOS for further information you are given
..... etc etc Drives (SATA 0) etc etc
(SATA 2)
Controller = Serial ATA, Port = SATA-2
Drive details, Drive ID = ST4000DM000-1F2168, Capacity = 4TB, BIOS = This drive is controlled by the RAID BIOS
So the full information is in BIOS. However, when Windows starts the disk is lost.
Drive manager and all other windows information only shows drives C: and D: (No E: as expected)
The disk was initially cloned from the old 1.5 Tb using an Inateck USB Docking station. Using that as a docking station (rather than a cloning device) Windows shows it working normally and using Windows I was able to extend the partition from the cloned 1.5 to 2Tb (I appreciate that that is the next issue but I know how to deal with that). This issue is how to get the device recognised by Windows when it is installed in an HDD bay. There is just a blank space where I expect to find the disk in Drive Manager, System info, etc etc. I do not understand why Windows is not picking up the BIOS details. Exactly the same happened when I tried the drive in bay1 (ie D:).
When I tried this is a second (identical but for being 2 years older) machine, I did get a 'Your new hardware has been successfully installed' notice and the drive showed on it as expected. There was no such message on this machine.
Win fully up-to-date. Device Manager reports RAID controller working normally and up to date.
Dell Precision T5500 2 years old so reasonably up-to-date. This is a standalone PC used in a small workgroup. There are 3 disks onboard (SATA 0,1,2 C: D: E:) all controlled by an Intel Matrix storage manager but None are part of a RAID volume.
Seagate say no special drivers needed but do offer a 'Disc Wizard' and 'SeaTools for Windows' to sort issues and get the full 4Tb recognised. However both of these tools only show discs reported by Windows so don't see the disc either. I have tried without the initial clone using a second 4Tb destined for Drive D: but the result is the same.
This question initially posted in Community but it has been suggested that I post it here. Thanks.