Hi,
I was having issues with my external hard drive today and the event logs said
something about the storage controller having a read error so I decided to try
to update the storage drivers. I believe I had version 8.x and I downloaded the
newest version from Intel's site, 12.x. I installed the software, and my system
hung at "Starting Windows." I reverted to the last known good configuration,
and I was back up and running. I decided to delete the existing drivers (8.x),
restarted the computer, it automatically installed the 12.x drivers, and asked
me to restart my computer, which I did. After this, my computer still hangs and
I can't restore the last known good configuration.
Things I've tried:
- Trying to manually delete iaStore*.sys from system32\drivers (there were multiple files with different letters after them, i.e. iaStoreA.sys, iaStoreV.sys, iaStore.sys, etc.)
- Running Startup Repair
- Running System Restore (Apparently I don't have a restore point...)
I'm getting a BSOD when I try to boot into Windows now, but I can't see what
it is.
I believe there may be a conflict of driver versions at this point. I'd like
to manually remove all the Intel SATA drivers, if possible; however, I've been
unsuccessful.
Any thoughts?
