Applications cannot connect to the internet but internet is fine.

March 7, 2012, 6:27 pm

I can browse everything from my IE9 64-bit browser (even windows update) and I am starting this question using the same computer I am having trouble with. DNS from a DOS prompt. My RPC service is working correctly (I think). I have no proxies enabled. I get the same result in normal mode or in safe mode with networking. I have run several AV programs but most said no issues and one said it found problems but it was just cookies. I have tried disabling my firewall.

IE9 32-bit and anything that connects thru the IE9 32-bit internet connection path doesn’t
reach the internet. When I try using the diagnostic program that pops up it says my connection is fine. I have tried reinstalling my Winsock, repaired my TCP/IP, and manually added exceptions into
my firewall but none of this has helped. I didn’t add any new programs, prior to it breaking. I did have Norton but when they tried to help me they had me delete the app and I lost the logs so I don’t know what virus initially started this mess. Initially I used system restore to try and fix this but it didn’t help. (went back two weeks)

Whatever is different between how IE9 64-bit and how IE9 32 bit access the internet is
the source of my problem. And other applications that connect the same way as IE9 32bit does also do not access the internet. One caveat to this is uTorrent. I changed an ini file and told the application the ip addresses rather than the DNS name and this worked. UTorrent was then able to access those two servers and downloaded the file I was trying to get. Also, when I ping, or use nslookup from a DOS prompt my DNS is fine. DNS apparently is not being passed to these applications correctly but it is working correctly with my IE9 64 bit browser (no other browser works, not Firefox, Chrome, or Safari. Also when I tried to fix my Asp.net 4.0 the error it gave me was:

WinHttpDetectAutoProxyConfigUrl failed with error: 12180

Unable to retrieve Proxy information although WinHttpGetIEProxyConfigForCurrentUser called succeeded

I have looked this up what feels like forever and engaged windows support but they wouldn’t help me without paying. There has to be someone out there that is smart enough to help me.

James

Be Yourself, but, Be Your Best Self.

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Win7 Updates

January 31, 2016, 8:08 am

≫ Next: How to delete unwanted TCP/IP Printer Ports

≪ Previous: Applications cannot connect to the internet but internet is fine.

Win7 Pro not updating

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How to delete unwanted TCP/IP Printer Ports

November 22, 2009, 10:29 am

≫ Next: Lock icons on desktop

≪ Previous: Win7 Updates

Windows 7 64bit; I have created, in error, one TCP/IP Printer Port which I would like to delete to keep the Ports clean of rubish, but I am unable to find how to do so.

Can anyone help?

Nevio

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Lock icons on desktop

January 28, 2016, 8:08 pm

≫ Next: Some Service Revert to Dissabled

≪ Previous: How to delete unwanted TCP/IP Printer Ports

I have Windows 7 system that recently updated to Windows 10. I would like to lock the icons on my desktop in a certain arrangement. All I see are solutions for 7 but so not 10. Do I use the instructions for Windows 7 or is there some other way.

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Some Service Revert to Dissabled

December 24, 2015, 8:41 am

≫ Next: access: local only

≪ Previous: Lock icons on desktop

My OS is Windows 7 Pro 64bit.
There are Two Problems which are related to each other.
The Power Management keeps reverting to default settings, weather I use Balanced or High Performace.
Ea; If I Setup things like , Turn off the Display, Put the computer to sleep, require a password on wakeup, turn off hard disk after, sleep after,turn off display after Say 5 Minutes.
Some time later in the Day These Settings have all Reverted Back to Default.
Now at this point if I go to Services I Noticed that These Settings have also Reverted to Dissabled ( SSDPDiscovery, UPnP Device Host and Themes) .
Now I don't know if the Change in my power management Settings is Causing the 3 Services Settings to Revert as well or Vice Versa, anyway it's very annoying, and no matter how many times I reset all the settings the way I want them they Change.
Note that I have Observed that this Problem also Happens to Windows 10 and All versions of Windows 7.
Also note that All my Versions are Clean, infact I have my Own Genuine Copy of Windows 7 Pro and it happens with this one as well.

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access: local only

January 17, 2016, 4:18 pm

≫ Next: Windows Automatic Update - Updating machines on the domain - wuauclt.exe

≪ Previous: Some Service Revert to Dissabled

just did a hd format and reinstall of windows vista (hp laptop pavillion DV6000).

Can not get internet connection (cable or WiFi) past "local only"

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Windows Automatic Update - Updating machines on the domain - wuauclt.exe

February 1, 2016, 8:17 am

≫ Next: The Network Printer Installation wizard cannot be launched

≪ Previous: access: local only

What is wuauclt.exe and how is it used?

I know that people mainly use this for their Windows Update Server (WSUS), but I recently came across something that helped make the tasks of my co-worker and I a lot easier -if it worked...

Now, I'll give a bit of a run-down on how our process works:

When we create our images - save states, backups, or what-ever you want to call them - we build them up from scratch which usually leaves us with a lot of updates; however, discovering a - I guess you could call it a - "jury-rigged" batch script that would check and install updates upon startup (or logging into the computer) made the initial process of waiting for the updates a whole lot more bearable, since we could now leave them unattended.

Q: Well, the wuauclt.exe commands that I use only seem to work with machines that are not bound to a domain - in our case, at least. While on the domain, you're given the two different options of either "Check online for updates from Microsoft Update" or "Check for updates managed by your system administrator." By default, ours picks the latter - as I am assuming it should - but is there a way to forcewuauclt.exe to use the former?

Running a wuauclt.exe /detectnow just attempts to check for updates via the "system administrator" option.

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The Network Printer Installation wizard cannot be launched

January 28, 2016, 1:47 pm

≫ Next: HP Scanjet 5590 Digital Flatbed Scanner, with installation issue

≪ Previous: Windows Automatic Update - Updating machines on the domain - wuauclt.exe

Remote PC = Windows 7 Pro

I am using Print Management on my workstation to connect to remote domain windows 7. When I tried to add a printer, I received errors. I have static IP on all workstations and each of them acting as its own printer server. In other words, printers are mapping by TCP/IP on each workstation.

Print spool service is running on remote PC

'Allow Print Spooler to accept client connections' is enabled on remote PC GPO

I have administrative rights to remote PC

What else do I miss? any help is much appreciated, thanks.

Thang Mo

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HP Scanjet 5590 Digital Flatbed Scanner, with installation issue

February 1, 2016, 11:11 pm

≫ Next: Service Pack 2 64 Bit

≪ Previous: The Network Printer Installation wizard cannot be launched

Hi guys,

How are you?

I need to install HP Scanjet 5590 Digital Flatbed Scanner full software driver on a windows 7 PC, But it shows Access is denied error. All PCs are in domain. I have already tried installation from domain administrator account as well but got same error.

Note: Basic hp scanjet 5590 digital flatbed driver is working ok but at the time of full software driver installation it shows access is denied error.

No problem in installation full software driver on other PCs with the same configuration and settings.

Please find the attached screenshots of error and system configuration.

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Service Pack 2 64 Bit

February 1, 2016, 10:39 pm

≫ Next: Event 7000 Error 1079: The account specified for this service is different from the account specified for other services running in the same process.

≪ Previous: HP Scanjet 5590 Digital Flatbed Scanner, with installation issue

Hi Team

Window 7 64 Bit Service Pack 2 required

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Event 7000 Error 1079: The account specified for this service is different from the account specified for other services running in the same process.

January 28, 2016, 7:21 am

≫ Next: Windows 7 search always returns no results

≪ Previous: Service Pack 2 64 Bit

I have RODC in Perimeter network, i have configured one the SQL service account in RODC member servers but when i configure and start the service i am getting below error message, I know the work around to start service with NT AUTHORITY\Local service however i have to configure domain account with secure manner, so i dont want to leave the SQL services runs with local service account, I am searching number of article but none can find all are saying configure with local service account which will work but thats not my requirement

i tried using local account and domain account both are same,.

---------------------------
Services
---------------------------
Windows could not start the Application Experience service on Local Computer.

Error 1079: The account specified for this service is different from the account specified for other services running in the same process.

---------------------------
OK

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Windows 7 search always returns no results

November 13, 2009, 2:06 pm

≫ Next: OneDrive - unable to Sign in due to completely blank Application screen

≪ Previous: Event 7000 Error 1079: The account specified for this service is different from the account specified for other services running in the same process.

No matter what I type into the search box in the start menu, windows 7 search always returns "No items match your search." This happens even with things that I know for certain exist. (e.g. cmd)

FWIW I once uninstalled windows search because I didn't think I would use it, but then I realized that this removes ALL search functions and not just the realtime search (which didn't happen in windows XP.) When I reinstalled it, this started happening. No matter what I try (e.g. uninstalling and reinstalling again) this still happens.

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OneDrive - unable to Sign in due to completely blank Application screen

February 2, 2016, 12:55 am

≫ Next: Not delete any file or folder in my external hard disk

≪ Previous: Windows 7 search always returns no results

Trying to login to Microsoft OneDrive and I am presented with a completely blank application window whilst logging in - just the title bar of Microsoft OneDrive

No idea what to do to login.

One forum suggested clearing browser cache, which I have done in all browsers, but this did not fix the problem.

I have desinstalled and reinstalled - nothing

I am running a windows 7 service pack 1 desktop linked to a windows 2012 server. I am able to login on other machines with other users and then OneDrive is working fine on those machines.

Have tried doing a OneDrive Reset The OneDrive reset did nothing.

I get the welcome screen, click Next and then get the blank screen.

Looking at OneDrive login credentials with the Credentials Manager.

I do not have anything relating to OneDrive and have no entry marked "OneDrive Cached Credential"

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Not delete any file or folder in my external hard disk

January 28, 2016, 10:16 pm

≫ Next: Windows 10, DISM Packagename

≪ Previous: OneDrive - unable to Sign in due to completely blank Application screen

Dear Support,

i have a seagate hard disk but now i am face some problam now "i am not delete any file or folder in my hard drive becouse she now read only permision" i want to chang permision but not show sequirty tab in properties in hard drive please hepl me becouse not i fomate now not deleted

Rahul

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Windows 10, DISM Packagename

February 2, 2016, 1:52 am

≫ Next: Visual C++ Redistributable Package vs Redistributable

≪ Previous: Not delete any file or folder in my external hard disk

we remove many Apps with DISM, but today we Need the full Name! After FeatureUgrade to next Windows 10 we must change our script.

Is it posible to use

/Packagename:Microsoft.BingFinance*

or - how to you do to remove app from Windows 10?

our script

dism /online /remove-provisionedappxpackage /Packagename:Microsoft.BingFinance_4.6.169.0_neutral_~_8wekyb3d8bbwe
dism /online /remove-provisionedappxpackage /Packagename:Microsoft.WindowsStore_2015.1013.14.0_neutral_~_8wekyb3d8bbwe
dism /online /remove-provisionedappxpackage /Packagename:Microsoft.WindowsCamera_2015.1071.40.0_neutral_~_8wekyb3d8bbwe
dism /online /remove-provisionedappxpackage /Packagename:Microsoft.ZuneMusic_2019.6.13251.0_neutral_~_8wekyb3d8bbwe
dism /online /remove-provisionedappxpackage /Packagename:Microsoft.ZuneVideo_2019.6.13251.0_neutral_~_8wekyb3d8bbwe
dism /online /remove-provisionedappxpackage /Packagename:Microsoft.MicrosoftSolitaireCollection_3.3.9211.0_neutral_~_8wekyb3d8bbwe
dism /online /remove-provisionedappxpackage /Packagename:Microsoft.XboxApp_2015.930.526.0_neutral_~_8wekyb3d8bbwe

Chris

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Visual C++ Redistributable Package vs Redistributable

February 1, 2016, 11:28 am

≫ Next: My computer hangs at shutdown -- Abnormally Stopped System Services, exit code: 1067

≪ Previous: Windows 10, DISM Packagename

Hi,

For the product we develop, which is now compiled using MSVC 2015, we need to provide a way in our installer to automate the process of installing the Microsoft Visual C++ Redistributable 2015.

Now I've seen that prior to 2015, I could either find what is called a Redistributable XY or a Redistributable Package XY.

It's not clear to me what the difference is between the two. Could you please explain to me what are the pros and cons between the two?

Also, is there a plan to provide a Microsoft Visual C++ Redistributable Package 2015? Or is the "Reditributable Package" thingy over now?

Thanks.

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My computer hangs at shutdown -- Abnormally Stopped System Services, exit code: 1067

February 2, 2016, 2:50 am

≫ Next: Not possible to download an update from the Microsoft WEBsite

≪ Previous: Visual C++ Redistributable Package vs Redistributable

My computer hangs at shutdown. When I select Shutdown the screen shows a "Force .exe file to shutdown" but there is no file to select. Occasionally, when I go ahead and select the "Force Shut down" anyway, my computer shuts down normally. However, this has only helped a couple of times. It usually just hangs up (freezes) and I never get the "Logging Off" or the "Shutdown" screens. It just hangs with the background image showing. I have to press the Start button for a few seconds to force a shutdown. When I start it in Smart mode, it will turn off normally. I've turn off all services except for 3 Nvidias and Bluetooth via mscofig.exe to no avail. I then ran the "Resource and Performance Monitor" and found the following error:

Abnormally Stopped System Services

Windows Image Acquisition (WIA)
Exit Code: 1067
Service Name: stisvc
Path: C:\Windows\system32\svchost.exe -k imgsvc
Service Code: 0
Started: False
State: Stopped

I wonder if this is causing my Shutdown problem or if it is the result of the forced Shutdown -- what do you think?

I'm running Windows 7 Professional 64-bit SP1, on a HP Pavilion laptop, 8gb Ram, Intel Core i5 @ 1.70GHz processor.

Please help. This is a real thorn in my side. Thank you!

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Not possible to download an update from the Microsoft WEBsite

February 2, 2016, 7:19 am

≫ Next: Problem with AD RMS

≪ Previous: My computer hangs at shutdown -- Abnormally Stopped System Services, exit code: 1067

When I am on the page https://support.microsoft.com/en-us/kb/2592687 use the link for downloading "Download the Update for Windows 7 SP1 for x64-based systems package now." I end up on a page where I can push "Download". When I push it I end up on a page with "Thank you for downloading" but nothing happens. There is a line with "If your download does not start after 30 seconds,Click here" - if I do I end up on a page where it is listed:

This page can’t be displayed

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting tohttps://download.microsoft.com again. If this error persists, contact your site administrator.

TLS 1.0, TLS 1.1, and TLS 1.2 are all selected.

Anybody having an advice on what to do to get in touch with the file I want to download.

Best regards Harald

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Problem with AD RMS

February 2, 2016, 8:36 am

≫ Next: Windows 7 upgrade

≪ Previous: Not possible to download an update from the Microsoft WEBsite

Hi,

We use AD RMS to encrypt confidential files and for some user, we must give them the right full control. Also, since the rights must regularly change, we need to check the box "Require a new use license every time content is consumed" for disable offline access.

If I put my file on the network, everything work well, my access are validated each time I open this file. But, if I copy the same file anywhere on my local computer (i make many tests on the desktop), access is validated at the first opening, but I can't change access because it will no longer validate on the server and content are avalaible offline.

Does anyone have any idea to solve my problem?

Thanks!

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